For order inquiries, press inquiries, or general customer service, contact firstname.lastname@example.org.
We currently allow returns within 14 days of the delivery date for a full refund, minus original shipping charges. Item(s) must be returned in original condition. We do not accept merchandise returned with signs of wear, damage, or alteration. Please allow up to two weeks for your refund to post your account.
How to make a return
- Send us an email at email@example.com to let us know what you’d like to return and why.
- Place your un-wanted item(s) in the original box.
- Ship it back to Jordan Phillips, 15 East 69th Street, New York, NY 10021 using FedEx, UPS or DHL, with tracking. We cannot refund a lost return that was sent using a method other than FedEx, UPS, or DHL.
- Take a picture of the tracking information on your phone and email it to us at firstname.lastname@example.org so that we can track your package.
We currently offer a flat shipping rate of $8.00. Inspired by Paris currently only ships within the United States and Canada. All items will ship from New York City. Your order will most likely ship within 1 business day, but in the event that we are on a buying trip in Paris and your shipment will take longer, we will email you right away. If you are in New York and would like to receive your order via Uber Rush or Postmates instead, please email email@example.com.